Privacy Policy

Maintaining your privacy is important to us. You entrust us with your information, and we take that responsibility seriously.


We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically.


This Privacy Policy was last modified/amended on 23 August 2019.


1. General


This document is an electronic record that states the privacy policy of AyutaMart website/Company. This electronic record does not require any physical or digital signatures.


This document has been published to publish the Rules & Regulations, Privacy Policy & Terms of Service for access and/or usage of www.ayutamart.com.


The following terms apply to the Rules and Regulations, Privacy Policy, Terms of Service and Disclaimer Notice and any or all Agreements [wherever the context so requires]:


The terms ‘You’, ‘Your’, ‘User’ & ‘Client’ shall refer to you, any legal person or entity accessing this website and accepting the website’s Terms of Service.


The terms ‘The Website’, ‘The Company’, ‘Ourselves’, ‘We’, ‘Our’ & ‘Us’ shall refer to the website/Company.


The terms ‘Party’ & ‘Parties’ shall be used to refer to the user and the website/Company individually or collectively, as per instances of use.


This digital document provides comprehensive documentation about the personal information that the website/company collects from its users, the purpose/s for collecting the personal information & ways in which the website/company uses the personal information.


The Privacy Policy also explains the users' rights regarding their personal information.


"Personal Information" is information through which users can be directly or indirectly identified, such as name, email address, social media accounts/profiles, mobile phone numbers, telephone numbers, financial information and products purchased, etc. (provided that the website/Company can connect them to the user’ email address or account).


By using or accessing the website the user agrees to the terms and conditions of the Privacy Policy. The user also expressly consent to the website/Company’s use and disclosure of their Personal Information in any manner as described in this Privacy Policy.


Collection of Personal Information


The website/Company receives Personal Information from the user in the following cases:


Transactions: The website/Company collect details of purchases on the website (date, price and products purchased) as well as when user return or exchange a product and any communication concerning the same. The website/Company also collects user’ email address and contact number(s) for verification or confirmation of any orders placed through the website.


Others: The website/Company collects and stores details about user visits to the website (such as time spent on the website) and user interactions with any emails to and from the website/Company. 


2. Cookies


Most websites use cookies to retrieve certain user details about the user’s visit & subsequent sessions of website use. The website doesn’t collect user data but does employ cookies for sharing anonymised data with Google Analytics.


Cookies are used by some externally linked websites to enable the functionality of their web area and provide ease of use to the user. Some of our referred links/affiliate/advertising partners may use cookies.


3. Direct Marketing


The website/Company will only contact the user for direct marketing purposes through emails, WhatsApp or SMS when the user has given the website/Company prior consent. Users may opt-out from receiving further marketing messages at any time by sending an email to support@ayutamart.com, titled 'Opt-out'.


4. Disclosure


The user is aware that the website/Company may share the user’s personal information with other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts.


The user is aware that the website/Company may disclose personal information if required to do so by law. The website/Company may also disclose the user’s personal information to law enforcement offices, third party rights owners, or other third parties if it believes that such disclosure is reasonably necessary to enforce the Terms or Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of its users, or the general public.


The user is further aware that the website/Company and its affiliates may share/sell some or all of the user’s personal information with other business entities as part of the fulfilment process of the services requested by the user,

OR, should the Company/website (or its assets) plan to merge with, or be acquired by such business entity, or in the event of a reorganisation, amalgamation, or restructuring of the business. Such a business entity or new entity will continue to be bound by the Terms and Policy, as may be amended from time to time.


5. Data Security


The website/Company will take necessary technical & organisational precautions to prevent the loss, misuse or alteration of Personal Information provided by its user. Information related to electronic transactions, if any, furnished via the website will be protected by encryption technology. The user’s credit/debit card information is not received, stored by or retained by the website/Company in any manner. The information will be supplied by the user directly to the relevant payment gateway which is authorised to handle the information provided and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.


6. Third-party Applications/Advertisements/Promotions 


The user is aware that the Company/Website uses third-party advertising companies to serve ads to the users of the website. The user is aware that these companies may use information relating to the user’s visits to the website and other websites to provide customized advertisements to the user. Furthermore, the website may contain links to other websites that may collect personally identifiable information about the user. The Company/Website is not responsible for the privacy practices or the content of any of the aforementioned linked websites, and the user expressly acknowledges and agrees that any risk associated will be borne entirely by the user.


7. User Consent

By using the website and/or by providing information through the website, the user consents to the collection and use of the information disclosed by the user on the website in accordance with this Privacy Policy, including but not limited to the user’s consent to the website/Company sharing/divulging the user’s information, as per the terms contained above in this page/document.


8. Grievance Redressal


In the event of any grievances related to the Privacy Policy of the website/Company, send an email to support@ayutamart.com with the following subject, 'Privacy Policy Grievance'.


9. Privacy Policy Update


The website/Company reserves the right to make modifications, amendments & updates to the Privacy Policy from time to time at its sole discretion. The changes can be implemented without any prior intimation or notification to the user. The user agrees to stay updated by checking this space.


10. Contact Information


If the user has any queries/doubts regarding the Privacy Policy or the website/Company’s treatment of the user’s personal information, please send an email to support@ayutamart.com with the following subject, 'Privacy Policy Query'.